UK Order Processing Guide


Order Processing Guide:

-Our UK office is now closed.  (Note: Mail will not be forwarded.)  
-All orders are shipped from our U.S. office (Crown, Inc.) in Raleigh, NC
-Minimum Order: £500

-       Login to your UK account on our website; prices will be shown in GB£ (based on the current USD$ exchange rate). At check-out choose "30 days" payment (not credit card) and place your order. You will receive an Order Confirmation showing items ordered in GB£. (Ignore the "Tax" amount; this is just an estimate of VAT payable to HMRC.)         

-After calculating best shipping cost, we will email you a Proforma invoice in USD$ – payable by Paypal or Bank Transfer. Once payment is received, your order will be placed with our factory.
-Delivery: 3-4 weeks
-Duty (4%) and VAT will be payable to HMRC upon receipt of goods.
-Hallmarking can be arranged at any UK Assay office for silver items weighing over 7.8 gms and 18K.
-CLICK HERE to see which items require hallmarking.
-Prices include our new packaging (boxes and bags) as shown below.  If not required, shipping cost will be decreased.
-      Your Sales Representative will personally ensure all goes smoothly and will offer promotional support by phone and email.
-To see or print your Order History report for reorders, login and then choose Account, My Inventory Report With Pictures, Total Ordered, and Relevance (for matching shown together) or SKU (for alpha-numeric listing). (Leave date range as shown for complete order history.)


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